Location: Sungai Petani Branch
Tming: Early June 2015
As usual, bought voucher from groupon; It was RM18/pax. Went with Lini again.
As expected, the outlet was a bit run-down from the outside. But I'd say it's fairly big, considering they rented two whole lots. While we were waiting a not-so-young aunty came in and bought some mask; she was so pretty! Flat tummy, fair and youthful skin. Gee, sure hope I could become just as pretty, and gee should I trust this place to transform me?
Offline customer service is quite good. They call you if there's an opening on earlier dates, a day before appointment and exact five minutes before appointment. Downside? On site customer service was not as good. We went in, but no one entertained us. No, it was not lack of (wo)manpower. There were three ladies standing behind the counter, chatting among themselves. Someone took the voucher from us, and we were let to wait in the waiting area for quite sometimes.
It surprised me that Lini and I went together, but they separated us for treatment. I mean, there's a reason we came together. Shouldn't you let us do analysis and treatment together? Then we could ask for each other's opinion and gossip while doing treatment. In a way, I think it's their attack strategy, to isolate a person with just their consultant. So the person will eat on their words with no second opinion.
They started attacking with typical second method; insecurities. The consultant asked me what's my biggest concern, then kept picking on the flaw continuously. I told her my biggest concern was signs of aging, and she kept harping on how my skin is sick and needs immediate treatment. I wonder if I told her my biggest concern is acne scarring, would she harp on oily skin instead?
To be fair, what she said was true too. sunscreen is important, yet I still haven't worn until today. Drink 2l water minimum daily, which I'm trying. The facial cleanser is too expensive, and I'm no longer using Senka. I'm now switching to Aqualabel. I'm breaking out but not so seriously, and I'm starting seeing (minor) differences in my skin. Well, not that much better, but yeah, less oily.
Treatment itself was good. The product was good. The extraction was painful, but most whitehead/blackhead was gone from my face. But in a way, I felt like they were not sincere in doing it. Maybe because I was on voucher? Because I was a 'construction worker' and probably had no money to extort?
The scan after treatment showed betterment of skin condition. But the one in NYSS also showed improvement, yet here I am; not yet on Kpop level. They somewhat offered the 2nd stage at RM38 during treatment, but one way or another was not 'well-promoted' in after consultation. Because I have no money? Same with the samples they promoted. Because they were sample sheets (approx 1ml each), I thought they'd be free. Each was RM10.60 omgwtfbbq! (4 sachets x RM10.60 = RM42.40.) But maybe because 'a construction worker' cannot afford it, no sales pushing. In a way, tried to get rid of me asap without asking 'are you sure'?
What disgusts me was the end, before I left. I didn't buy their sunscreen, so I said I'd just look around at home if I have one lying around. The person just scoffed and made fun of me, as if it was impossible I'd have one.
Well to be truthful, I was quite interested in their 2nd stage and was about to buy it. But I wanted to ask Lini if she'd want it too, because I'd get Lini to drive me lol. But by the time I went out of the loo, Lini already escaped to her car. Lini said she didn't like the treatment here but bought the 4x samples. omg bye bye rm42.40!
All in all, I probably visit again if I get other consultants and at cheap price (<RM30/session). But as it is, I probably won't visit for a long time.
On other note, I'm running out of spa to try on groupon. I probably already bought all. Help!
I went to the Damansara Uptown branch. The beautician called Fanny, cannot stop selling the serum since the pre-facial consultation, then throughout the facial session, keep promoting their package and other services. I wanted a facial for relaxing moment but she cannot stop promoting and if I didn't give response, she said she was like talking to herself. Once I said firmly I did not want to sign up the package, she asked another beautician applied my mask and the mask was merely spread and didn't cover my face fully because I asked for skipping my eyes area so I noticed how lowly they service once you don't sign up. The extraction was not too bad I have to admit. During post-facial consultation, repeated the pestering again. When I took the free sample set at counter, all beauticians gave me the face.
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